People apply with a problem. If their needs can be met, a professional opera singer visits their home or meets them online and listens to the problem.
Then the singer selects the aria that relates to the problem. The aria is sung to the participant as they relax in their preferred room.
Opera Helps first took place in 2012 in Stockholm, Sweden, with Folkoperan. In 2016 it toured the UK for the first time, produced by Wunderbar. In 2020, Opera Helps was brought back in virtual form as a tonic during the Coronavirus pandemic.